In a growing eCommerce world, an interconnected delivery networks enables a customer-focused experience.
Novicod’s technology allows recipients to become actively involved in shaping the delivery chain which will help increase logistics efficiency many times over.
Today’s parcels are limited in their ability to communicate with their surroundings: barcodes have a restricted ability to recognise, track and add extra attributes to the parcel itself.
Ecommerce is global, involving a multitude of players. This automatically encourages services to be broken down and itemised; it is already possible to call up the entire logistics chain, from end to end, at the moment in which the consumer places an order.
The costs of providing parcel delivery services are largely determined by the value chains involved, i.e. the cost of supporting each post or parcel operator’s own internal B2C systems. By breaking down these chains into their constituent – and exchangeable – components, the Internet of Things will change this fundamentally.
As recipients become actively involved in shaping the delivery chain this, in turn, helps increase logistics efficiency many times over.
From static to ad hoc parcel delivery networks
Unlike current systems that require each item to be bar coded, small, stable, and cheap to produce, modern communications technologies (e.g. RFID tags, intelligent paper, intelligent fabrics etc.) can be embedded in a multitude of products, including parcels. When parcels can actively and passively communicate with their surroundings, delivery networks will become responsive.
Not only will consumers be able to choose how, where and when to receive their parcels, delivery systems themselves will also become more intelligent, with identity management systems opening up a whole new range of potential, value added services.
Traditional value chains are being forced to adapt. Today’s logistics are already creating the foundations for meeting these challenges.
Some parts of the chain will be taken over by consumers themselves, e.g. using parcel boxes as delivery locations for picking up goods and services on their way home, or by making their own car boots available in urban areas as drop-off points for goods – medium-sized German vehicles can already be remotely located, can selectively open their boots, are equipped with active antennae, and can actively interact with their users.
Other local deliveries can be taken over by local bicycle and courier services.
Personalised Delivery service
With Novicod integrated tagging technology all parcels share an information network with ecommerce retailers and logistics companies.
When linked to emerging applications and devices, such mobile devices the postal value chain is enabled to create more personalized, informed and satisfying pickup and delivery experiences.
Because RF technology allows communication with Internet-enabled devices (computers, tablets, smartphones, etc.) all products becomes part of the network.
Parcel drop-off stations and boxes allow consumers to pick up parcels at locations other than their own delivery address
A few components are required to enable this interactivity:
- Digitally tagged products. Novicod technology provides digital tagging at a fraction of the cost of standard RFID tags. Digital tagging can take place during the printing of the parcel packaging manufacturing process, or on their labels, and integrated seamlessly with current process.
- Closed information network, able to read and analyze product location and behavior. Integration with existing inventory readers and systems is quite simple and inexpensive.
- Internet connection – to enable consumer interactivity with the products, enabling consumer mobile applications, will prove beneficial both in short and long terms.
OUR TECHNOLOGY PROVIDES END-TO-END SOLUTION, FROM THE RFID TAGS ASSIMILATED ON ANY PACKAGING OR LABEL MATERIAL, THROUGH THE INFORMATION SYSTEM, TO THE CONSUMER’S MOBILE APPLICATION.
- Delivery vans will incorporate highly interactive solutions: each item is located and securely stored making storage in the van fully interactive, fully controlled, and optimized via digital communication logistics (Source: IVECO)
- Post: global standards for track & trace, combining track & trace with customs systems and overland freight, ocean freight and air cargo, are all currently being reworked and regulated. Recent studies have highlighted the significant cost advantages which can be achieved by using passive antennae, facilitating the interaction of parcels with third party systems.
- Commerce: commerce is starting to use today’s identifiers (barcodes) to interact with consumers and to use potential new logistics solutions to benefit consumers
- Courier, express & parcel services: increasingly platforms are being formed which enable services to be provided in partnership along the value chain, supported by consumer demands and interactive communication media in delivery logistics.
To see how you can increase customer satisfaction, while increasing your own efficiencies , contact us for an obligation free discussion.
Adding mobile devices opens up new opportunities
|Transparent delivery chains||all authorized participants within the delivery process will be able to call up the delivery parameters at any time – sender, recipient, form of delivery, content, necessary declarations, etc.|
|Parcels will actively communicate with their immediate environment||when passing pre-set locations, instructions can be given determining the next steps on the parcel’s journey to the recipient.|
|Identity management systems:||value added services can be simply and securely added to the range of services. For example, whereas today’s consumers immediately take physical receipt of their purchases in retail outlets, the IoT will start to bring a fundamental change in this behavior.|